Purconn

Symantec Endpoint on the cloud, this is a great idea. Firstly you always have the latest version of Symantec top class antivirus software and secondly your don’t have to worry about the overhead of the Management Console on a sever or workstation. Imagine you have a server with a third part mission critical system running on it, you don’t have a dedicated IT support engineer. You think about putting the Management Console on the server but the third party support team are against it as it may impact the mission critical software.

Simple use Symantec Endpoint Cloud, no management software. Control it from anywhere.

Presenting the Drobo range of data storage array which is increasingly becomeing the industries choice for “Network Attached Storage”.

Easy to deploy.

Cost affective.

And simple to manage.

For more contact us at tom@purconn.net

You may need to perform a hard reset on your iPhone if it becomes unresponsive or is not behaving as it should.

1. Simply hold the Wake/Sleep button and the Home button at the same time for 10 sec.
2. You will see the slider bar appear , ignore this.
3. When you see the Apple logo you can release the buttons.
4. Your phone should start.

This is a perplexing error when first encountered. It usually displays during an installation of software, while the software in question checks the drive allocations on the PC it will through this error. “Error 1327.Invalid Drive: *:” where “*” is the drive letter it has an issue with. This error only occurs on PCs that have had the personal folders remapped or changed. For instance if I change the Documents folder of a given user to point to a server location for backup purposes then this drive letter will cause the error.

You need to either remap the location to its original location or change a registry key.

1. Click Start, type regedit and press Enter.
2. Go to the following location:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

And

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

3. Check if the drive letter in question is listed and change it for an available drive letter.

Now try installing the application.

You may or may not have heard of Avast Antivirus software or may have used the free reduced features version on your Home PC. Now for  the total protection of the Avast rang of business solutions. Purconn IT Services have partnered with Avast to offer our clients an alternative to the slow and cumbersome regular antivirus packages out there.

Some Antivirus software is so heavy on system resources that your PC becomes unusable and you think you would be better off without it. Why not switch to Avast Pro or Avast Internet Security which offer excellent protection from today’s threats without killing your PC.

Purconn IT Services are proud to offer On-Line Backup with the world number one provider of on-line backup. Securely and automatically backup your data to an off site facility and relax in the knowledge that you are protected against disaster or loss of data. We can backup Exchange Servers to protect your e-mails and File servers for your critical data. With a number of restoration options you will be back up and running in the shortest possible time.

This is the lightest full function laptop Thosiba have ever made, with its Magnesium body and sleek design it looks a million dollars.

New cooling technology and full voltage Intel processors give performance to run todays demanding applications.

For more is video above.

How to reset / wipe a BlackBerry Pearl Smart Phone.

1. Backup your phone just in case you regret wiping it later.
2. Click the Menu button to the left of the scroll ball, from the menu select Options.
3. Using the scroll ball, scroll down to the Security Options menu.
4. Then select the General Settings option.
5. While in this option, click the menu button to the left of the scroll ball again.
6. Scroll down to Wipe Handheld.

You will be asked to type the word “blackberry” to confirm the action.The phone will then restart and once powered up it will be like it did when you first switched it on.

As Albert Einstein theorized time is relative, and the same applies to network environments of the Windows persuasion. Since Windows 2000 all Microsoft operating systems have used Kerberos Authentication to communicate over  an insecure network. It can have a few draw backs, one of which you are sure to come across at some stage, that is time. Kerberos uses the time of both the Server and Client computers as part of its ticket generation. If the Client computers time is not synchronized with the Server, the authentication will fail. This may manifest itself as failed windows logon, or a mapped drive which is no longer available and printers not being able to process print jobs from clients. The time on both the Client and Server must be within Five minutes by default.

I have found this issue most occurs with older computers with dead CMOS batteries and Accounts computers, for some reason best known to them Accounts personnel turn the time back or forward to process invoices. This is not an issue on a stand alone computer but on a networks Kerberos time stamps come into play and all sorts of strange things start to happen.

Kerberos is extremely complicated to diagnose at times but if you suspect it as the fault always start at the time.

Recently I have been coming across a lot of PCs that when you double click Internet Explorer 8 it fails to open or hangs after opening, normally I would reset it back to default settings to eliminate any add-0n issues but this has no affect. I tracked it down to Google Desktop which was common to all of these PCs, once I un-installed it Internet Explorer work fine. I can only imagine it is something to do with an update to Internet Explorer as it has only come to light recently, in my experience anyway.

I recently had an issue where a clients PC had become infected with a virus which was quarantined by the anti-virus software. Great, only the files that were quarantined were the virus itself and an infected NDIS.sys file plus all other backup copies of this file on the PC eg “the dll cache”.

I copied the NDIS.sys file from another PC which I knew was clean and placed it in the c:\windows\system32\drivers directory thinking I soon would be back up and running but as soon as it was replaced I received the following STOP Error.

After a bit of head scratching and a walk around the office, I found that after booting into Safe Mobe that the registry key entry for NDIS was missing causing the STOP error. So I copied the  key from the working XP PC and imported into the damaged PC and it rebooted just fine.

To do this just copy the text below into notepad and save the file as a .reg file then put it on a USB key and while in Safe Mode double click the file to import it into the registry and then reboot.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NDIS]
“DisplayName”=”NDIS System Driver”
“ErrorControl”=dword:00000001
“Group”=”NDIS Wrapper”
“Start”=dword:00000000
“Type”=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NDIS\MediaTypes]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NDIS\Parameters]
“ProcessorAffinityMask”=dword:ffffffff

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NDIS\Enum]
“0″=”Root\\LEGACY_NDIS\\0000″
“Count”=dword:00000001
“NextInstance”=dword:00000001

Ubuntu’s latest version the “Karmic Koala” is a significant improvement on previous versions in the speed and looks departments the new look start and log-on are very much like Windows in style. It is faster to boot than Windows even on old systems. Any of you who have used a Linux system in the past will be familiar with the idea of it being free and not as susceptible to viruses as Windows but this version of Ubuntu at least is closer to becoming usable for the ordinary user who is living in the Windows only world.

The latest version of OpenOffice comes pre-installed and will do just about anything Microsoft Office will do. It will support all major file formats so opening your Microsoft files will be no problem.

It may just be me but I have always thought Linux systems displayed images much sharper than Window, and the Gimp graphics tool is just superb as good as it gets.

With the addition of VLC Media Player which can be installed as part of the installation or later from the web all multimedia playback options are covered.

If you want to try Ubuntu 9.10 visit http://www.ubuntu.comand download it. With the outrageous price of FREE what do you have to loose.

I recently had a question from a client of ours in relation to the “Out Of Office” feature in Outlook 2007. When they attempted to enable it an error stating that ” Your Out Of Office Settings Cannot be Displayed, Because the Server is currently unavailable. Try again later.” Knowing this not to be the case I accessed Outlook Web Access and enabled the Out Of Office for the client. After I checked this with out I found it was a known issue and occurred if Microsoft Framework 3.5 SP1 has been installed on the server.

A hotfix is available at the following link http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=952883&kbln=en-us